Returns

14 day Returns Policy

We want you to be completely satisfied with your new purchase from us. If for any reason you are not happy with your items, simply return them to us unworn and in their original packaging, within 14 days of receiving them, we will be happy to either process a refund or exchange.

We ask that you return the goods to us, in their original condition and with the original packaging, within 14 days of receipt. On receipt of the goods we will refund their full amount as soon as possible and within a maximum of 30 days.

 Exclusions to our 14 day money back refund policy. Socks, Tights, Gel Cushions, Arch Supports, Insoles and any sealed items.  These items can only be refunded or exchanged in accordance with your legal rights and any other terms provided to you at the time of purchase.

How to return an item

Return to Store for FREE

You can return an item to any Pavers store. For a full list of all the stores Pavers stores please use our store locator.

You can also return any item(s) to us within 14 days of receipt via:

Post Office or Collect+ Stores

For full information on the returns procedure please visit ourreturns page

Returns Paid

Click here for more information on Returns Paid

Exchange an Item

For full information on the returns and exchange procedure please visit our returns page

If you experience any difficulties with returning goods, pleasecontact us